Food Businesses and Covid-19
We know that things have quickly changed for the restaurant industry and there are lots of unknowns. You’re likely asking yourself “how do we continue to attract customers during this time?” and “what will business look like a few months from now?” While these unknowns are scary, continuing to take small steps, such as keeping your Google My Business account updated to reflect these changes, will help you in the long run.
Are you a food business that’s been affected by Covid-19? One of the best ways to let your customers know of any recent changes is by updating your Google My Business Attributes. Through updated Attributes, you can let your customers know whether your food business offers takeout, delivery or curbside pickup and if you have stopped providing dine-in service.
To do this:
Add or edit the “Dine-in,” “Takeout,” “Delivery,” and “Curbside pickup” attributes on Google My Business. Learn more about how you can edit attributes.
Tip: When customers search for your food business, your Business Profile will prominently show which of these dining options you currently support: “Dine-in,” “Takeout,” “Delivery,” or “Curbside pickup.” Supported options will have a “✓” and non-supported options will have an “x.”
Another way to be sure your customers have the most up-to-date information is by updating the “menu” section on GMB, especially if you’re offering a limited menu right now due to the current situation. You can manually type in the current menu inside of GMB and customize it to your current offerings; however, as always, this is something that Locl is happy to do on your behalf.
Please don’t hesitate to reach out for help with any of these updates.